Dear friends,
Vanakkam. SB order 05/2016 dated 21.06.216 issued by DTE., gives some relief to SBCO cadre.
Some of the important excerpts are reproduced below
1.Voucher checking should not be in arrears for more than 2 - 3 days. It will be the responsibility of Divisional Heads to ensure that adequate staff are provided to SBCO.
2.Application of issue of duplicate passbook should not be routed through SBCO for balance verification as prescribed earlier.
3.No CBS Post office will now collect closed passbook of any scheme from the customer and no closed passbook should be sent to SBCO for checking.
4. All circles should start a drive for collection of Mobile no. and Aadhaar numbers from the customers and enter in to CIF.
Point no.4 above, will play a major role in curbing fraudulent activities as transactions will be notified to the customers by SMS.
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